MyWatSan is your Complaints Platform for the submission of water and sewerage complaints to your water supply and sanitation provider. Unresolved complaints will be automatically escalated to the regulator, NWASCO.

Your complaints will never remain unresolved.
National Water and Sanitation Council (NWASCO)
Toll-free : 5252 (Zamtel)
Physical Address : 164 Mulombwa Close,Fairview, Lusaka
Email : mails@nwasco.org.zm
Phone : +260 211 226941/2
Fax : +260 211 226904
Mobile : +260 977 790138
Chambeshi Water and Sewerage Company Limited (CHWSC)
Postal : P.O.Box 410397, Kasama Zambia.
Phone : +260 021 4222172
Eastern Water and Sewerage Company Limited (EWSC)
Postal : P.O. Box 510464,Chipata, Zambia.
Telefax : 216 221403
Kafubu Water and Sewerage Company Limited (KWSC)
Physical Address : Plot No B12, Vitanda Street, Ndola
Phone : +260 21 2622425
Luapula Water and Sewerage Company Limited (LWSC)
Physical Address : Plot No B12, Vitanda Street, Ndola
Postal : PO Box 710594, Mansa, Zambia
Phone : +260212821549,+260212821564
Fax : +260 21 282 1310
Lukanga Water and Sewerage Company Limited (LGWSC)
Postal : P.O. Box 81745,Kabwe, Zambia
Telefax : 0215 222474
Lusaka Water Sewerage Company Limited (LWSC)
Physical Address : Stand No. 871 Katemo Rd, Rhodes Park, Lusaka, Zambia
Postal : PO Box 50198, Lusaka, Zambia
Phones : +260 21 125 0002, +260 21 125 0004, +260 21 125 0776, +260 21 125 068
Mulonga Water and Sewerage Company Limited (MWSC)
Physical Address : Stand No. 871 Katemo Rd, Rhodes Park, Lusaka, Zambia
Postal : P.O. Box 11712,Musonko House, Kabundi Road,Chingola, Zambia
Phone : 0212 312199
Fax : 0212 313681
Email : mulonga@zamtel.zm
Nkana Water and Sewerage Company Limited (NWSC)
Physical Address : Nyerere Road
Postal : PO Box 20982, Kitwe Zambia
Phone : 021 2222488
Mobile : 0974 773204/ 0966 498482
North Western Water Sewerage Company Limited (NWWSC)
Physical Address : Mema House
Postal : P.O. Box 110184,Solwezi
Phone : 08 821668, 821853, 821884
Telefax : 008821330
Email : nwwater@zamnet.zm
Southern Water and Sewerage Company Limited (SWSC)
Postal : P.O. Box 630617,Southern Lodge - Choma
Phone : +26-03-220001
Fax : +26-03-220482
Email : southernwater@swasco.co.zm

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