MyWatSan is your Complaints Platform for the submission of water and sewerage complaints to your water supply and sanitation provider. Unresolved complaints will be automatically escalated to the regulator, NWASCO.

Your complaints will never remain unresolved.

How it works

Checking Status

After logging into your complaint platform account you can view the status of complaints.Complaints can be unassigned(just reported) assigned to service personnel,resolved,escalated or unresolved.

© 2019 Developed , Maintained and Hosted for NWASCO by The Copperbelt University