MyWatSan is your Complaints Platform for the submission of water and sewerage complaints to your water supply and sanitation provider. Unresolved complaints will be automatically escalated to the regulator, NWASCO.

Your complaints will never remain unresolved.

How it works



Closing a Complaint

When a complaint is resolved , a customer will recieve an SMS notification confirming the closure and resolution of the complaint by the commericial utility.


© 2018 Developed , Maintained and Hosted for NWASCO by The Copperbelt University